VisionsTEK includes one year warranty on all standard products. For any
questions about our warranty or to get service, please
Who is covered?
This warranty covers the original purchaser of the products only and it
is not transferable.
What does this warranty cover?
We warrant this product to be free from defects in material and workmanship,
subject to the conditions set forth below.
What is the period of warranty coverage?
This warranty remains in force for a year period beginning on the date we
invoice you. If VisionsTEK repairs or replaces a product under warranty,
its warranty term is not extended, but the repair itself is warranted for
What VisionsTEK do to correct problems?
VisionsTEK will repair or replace (at our sole option) any part of the unit which
proves to be defective. Replacement parts may be new or refurbished and
will meet the same specification of the original parts or unit.
How do I receive warranty service?
In order to receive warranty service, please get prior approval from
VisionsTEK. To request warranty service, please
determines that warranty service is needed, we will provide a Return
Material Authorization(RMA) number. This RMA number must be labeled
on the outside of the shipping box. VisionsTEK will not accept shipments
without the RMA number.
What does this warranty not cover?
This warranty does not cover equipment which has been damaged due to misuse,
abuse or accident such as: operating the equipment outside of published
specifications; using the equipment outdoor but the specification is meant
to be used indoor; exposure to chemical or gases not covered by specified
IP/NEMA standards; improper modification of the equipment; unauthorized
repair by anyone other than VisionsTEK; fire, flood, "acts of God", or
other contigencies beyond the control of VisionsTEK.
VisionsTEK's responsibility for malfunctions and defects in hardware is
limited to repair and replacement as set forth in this warranty statement.
VisionsTEK shall not be liable for direct, indirect, incidental, consequential,
or other types of damages resulting from the use of any VisionsTEK product
other than the liability stated above. These warranties are in lieu of all
other warranties express or implied, including, but not limited to, the
implied warranties of merchantability or fitness for a particular purpose.
Some states do not allow the exclusion of implied warranties or the limitation
or exclusion of liability for incidental or consequential damages so the above
exclusions or limitations may not apply to you. You are cautioned that the
performance of this product can be affected by many factors, such as system
configuration, software, application, and operator control of the system.
It is your responsibility to determine suitability of this product for your
purpose and application.